Refund Policy
Last Updated: 10/30/2025
Thank you for purchasing our services at freelancerbaten.com
We aim to deliver high-quality digital marketing and SEO services, including YouTube SEO and promotion, backlink creation, and social media management.
Because our services are digital and customized, we have specific guidelines for refunds. Please read this policy carefully before making a purchase.
1. Digital Service Nature
All our services (such as SEO, backlink building, and YouTube promotion) are intangible and time-based. Once work has begun or been delivered, we cannot offer a full refund due to the resources and time invested in each project.
2. Eligibility for Refund
Refunds may be considered only under the following conditions:
-
The service has not yet started or no work has been initiated.
-
You were charged multiple times for the same order.
-
The service could not be delivered due to our internal technical issues.
If any of the above applies, you must contact us within 3 business days of your purchase.
3. Non-Refundable Situations
Refunds will not be provided in the following cases:
-
You changed your mind after purchasing a service.
-
You failed to provide the required information, access, or response to complete the service.
-
The service has been partially or fully delivered.
-
You are dissatisfied with results that were clearly described and delivered as per the service scope.
-
Issues caused by third-party changes (e.g., YouTube policy changes, social media algorithm updates, etc.).
4. Order Cancellation
If you want to cancel your order before we start working, contact us within 24 hours of purchase. Once the service has started, cancellation is not possible.
5. How to Request a Refund
To request a refund, please contact us at:
📧 Email: admin@freelancerbaten.com
Include your order number, payment proof, and a brief reason for your request.
Our team will review your request and respond within 3–5 business days.
6. Policy Updates
We may update this Refund Policy at any time without prior notice. Updates will be reflected on this page with a new “Last Updated” date.
Contact Us
If you have any questions about our Refund Policy, please contact:
📧 admin@freelancerbaten.com
🌐 https://freelancerbaten.com